Natasha Castillo

• Provided administrative support to the Global Account Coordination team.
• Managed sensitive and confidential client information updating the company’s database.
• Distributed internal forms such as participation agreements, service partner authorization agreements and booking forms.
• Customized company’s mobile app profiles for every client.
• Coordinated and supervised contractor assignment

• Served as the main point of contact for new volunteers for the Summer of 2022
• Presented information about the new programs offered at college fairs, classrooms and zoom meetings
• Coordinated citywide events for AMIGOS in the city of Houston

• Addressed customer concerns via phone and email and greeted visitors.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel, and ground transportation.
• Revised and maintained master calendar for client appointments.
• Opened, read, and wrote answers to routine letters and correspondence for executives.
• Verified operation of office equipment by complet