Open to opportunities

Natalie Thirsk

@nataliethirsk

Message

Motivated Unit Clerk with strong customer service and time management skills.

Canada

Message

What I'm looking for

I am looking for a role that offers growth opportunities in a supportive healthcare environment.

I am a motivated individual who thrives in challenging work environments. My experience as a Unit Clerk and Medical Office Assistant (MOA) has equipped me with essential skills in time management, customer service, and attention to detail. I have a proven track record of efficiently managing patient interactions and administrative tasks in fast-paced medical settings.

Throughout my career, I have developed proficiency in various medical software, including Clinibase and EMR Accuro/Wolfe, as well as SCM - Sunrise Clinical Manager. My roles have involved direct patient care, such as taking vital signs and assisting with medical appointments, which has enhanced my communication and interpersonal skills. I am dedicated to providing excellent service and ensuring that patient needs are met promptly and effectively.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Clerk

Current

SpringHill RV Park

Jan 2015 - Present (10 years 5 months)

Managed front desk operations, including answering phone calls, responding to emails, and processing payments. Responsible for accurate data entry and creating new customer files.

Customer Service Data Entry Payment Processing File Management

MOA Practicum

CBI Health Sunridge

Jan 2019 - Dec 2019 (11 months)

Booked immigration and driver's medical appointments, and collected patient vital signs. Assisted with general patient intake and administrative tasks.

Patient Intake Vital Signs Administrative Support Customer Service

Unit Clerk Practicum

Foothills Hospital

Jan 2019 - Dec 2019 (11 months)

Managed patient charts, handled admissions, discharges, and transfers. Coordinated with various hospital departments for patient care and portering services.

Patient Charting Admissions SCM Sunrise Clinical Manager Call Bell Management

Education

Degrees, certifications, and relevant coursework

ABES College

Certificate, Unit Clerk/Medical Office Assistant

Completed a comprehensive program covering Unit Clerk and Medical Office Assistant duties. Gained proficiency in medical terminology, anatomy, and various administrative tasks essential for healthcare settings.