JJ
Open to opportunities

Jesselyn San Juan

@jesselynsanjuan

Dedicated Medical Office Assistant with strong organizational and communication skills.

Canada
Message

What I'm looking for

I am looking for a role in a supportive healthcare environment that values teamwork and offers opportunities for professional growth.

I am a qualified Medical Office Assistant with a comprehensive background in medical terminology and administrative procedures. My training at the Academy of Learning in Calgary equipped me with the skills necessary to excel in a fast-paced medical environment. I have a proven track record of managing multiple projects with precision and attention to detail, ensuring that patient care is always prioritized.

Throughout my professional journey, I have gained extensive experience working in various medical clinics, where I honed my abilities in patient registration, scheduling, and managing electronic medical records (EMR) systems such as Accuro and Wolf. My strong communication skills in both English and Filipino allow me to connect effectively with diverse patient populations, enhancing their experience in our care.

As a proactive team player, I thrive in dynamic settings and am committed to delivering outstanding customer service. I am eager to contribute my skills and dedication to a healthcare team that values professionalism and patient-centered care.

Experience

Work history, roles, and key accomplishments

MS
Current

Medical Office Assistant

Mountain View Medical Clinic- SETON

Jun 2022 - Present (3 years)

Managed comprehensive front office operations including patient registration, scheduling, and multi-line phone systems. Facilitated patient flow by preparing rooms, rooming patients, and handling referrals, while also managing supplies and maintaining clinic cleanliness. Utilized ACCURO EMR system for all administrative tasks.

GC

Medical Office Assistant

Get Well Medical Clinic

Nov 2018 - Present (6 years 7 months)

Handled patient registration, scheduling, and appointment booking, ensuring smooth clinic operations. Managed administrative duties including scanning, faxing, autoclaving, and making referrals. Maintained a tidy environment and stocked supplies, leveraging WOLF EMR for all tasks.

SC

Medical Office Assistant

Southland Medical Clinic

Nov 2016 - Present (8 years 7 months)

Oversaw patient administrative tasks including registration, scheduling, and booking follow-up appointments. Performed essential clinical support such as eye exams, urine dips, and patient rooming, alongside managing multi-line phones and referrals. Maintained office efficiency through supply ordering, filing, and daily cleaning, with proficiency in ACCURO EMR.

AC

Medical Office Assistant

Aspen Medical Clinic

Feb 2014 - Present (11 years 4 months)

Executed patient registration, scheduling, and follow-up appointment coordination. Performed administrative tasks such as scanning, faxing, autoclaving, and managing patient referrals and filing. Maintained clinic readiness by preparing patient rooms, stocking supplies, and ensuring daily cleanliness, utilizing PRACTICE SOLUTION EMR.

Education

Degrees, certifications, and relevant coursework

Canadian Red Cross logoCC

Canadian Red Cross

Certificate, CPR and First Aid

Obtained current CPR and First Aid certification from the Canadian Red Cross. This certification is essential for providing immediate medical assistance in various situations.

AC

Academy of Learning, Calgary

Certificate, Medical Office Assistant/Health Unit Clerk

Activities and societies: Introduction to Medical Terminology, Introduction to Medical Transcription, Microsoft Word 2007 Level 1-3, Excel Level 1, Windows 7 Level 1, Microsoft Access 2007 Level 1, Bookkeeping Level 1, Typing Speed of 60 wpm

Completed a recognized Medical Office Assistant with Unit Clerk Program, acquiring comprehensive knowledge of medical terminology and medical administrative procedures. Studied various subjects including Anatomy and Physiology, Clinical Procedures, and Medical Office Procedures.

HS

Henry Wise Wood High School

High School Diploma, General Studies

Activities and societies: Received Leadership Certificate

Graduated with a High School Diploma, earning 150 credits. Also received a Leadership Certificate, demonstrating strong leadership potential and skills.

Tech stack

Software and tools used professionally

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Jesselyn San Juan - Medical Office Assistant - Mountain View Medical Clinic- SETON | Himalayas