FSFiorella Soto
@fiorellasoto
Medical professional blending clinical expertise with AI-driven healthcare data skills.
Costa RicaWhat I'm looking for
I am a medical professional with experience in clinical operations, patient data management, and healthcare technology, currently specializing in Artificial Intelligence applied to Health.
I have worked across clinical coordination, virtual medical assistance, payments reconciliation, and investigations, consistently improving data accuracy, workflow efficiency, and compliance through structured documentation and cross-functional collaboration.
My technical strengths include EMR/EHR platforms (Epic, Humhealth, Insight), data labeling and clinical case review, and the use of analytical tools to support model evaluation and KPI reporting.
I bring strong clinical reasoning, high ethical standards for data confidentiality, and a commitment to improving healthcare delivery and AI model accuracy through evidence-based evaluation and feedback refinement.
Experience
Work history, roles, and key accomplishments
Primary Care Coordinator
Winning Assistants
May 2025 - Present (7 months)
Review patient vitals and clinical alerts via Humhealth, develop care plans for chronic conditions, and conduct follow-ups to ensure data accuracy and adherence to guidelines, improving care coordination and RPM/PCM workflows.
Medical Virtual Assistant
Edge
Nov 2024 - Present (1 year 1 month)
Manage and verify patient insurance, family histories, and EMR records for accuracy and completeness, collaborating with clinical teams to maintain standardized, compliant patient data practices.
Back Office Payment Support Agent
Ivory Network Support
Jun 2023 - May 2024 (11 months)
Monitored and reconciled payment data and produced analytical reports to verify accuracy, resolved discrepancies cross-functionally, and developed documentation for auditing and performance tracking.
AMConducted data-driven investigations to identify and mitigate fraud risks, labeled behavioral data to improve detection models, and provided analytical insights to optimize processes and compliance.
AMManaged sensitive employee medical and accommodation data with confidentiality, analyzed and classified case information, and improved case review workflows and documentation accuracy.
EXHandled consumer credit data disputes by reviewing, correcting, and documenting inconsistencies to ensure regulatory compliance and clear communication with customers and stakeholders.
Education
Degrees, certifications, and relevant coursework
ITEC
Medical Records Technician, Medical Records
Enrolled in a Medical Records Technician program with expected completion in 2025, centered on medical records management and health information practices.
Northern International University
Diploma, Artificial Intelligence Applied to Health
Pursuing a diploma in Artificial Intelligence Applied to Health with expected completion in 2025, focusing on AI applications for clinical data and healthcare delivery.
Santa Lucía University
Bachelor of Nursing, Nursing
Completed a Bachelor’s Degree in Nursing in 2011 with clinical training and patient care experience.
Saint John High School
High School Diploma, Secondary Education
Completed secondary education in 2001, providing foundational academic preparation.
Gateway Community College
Certificate, English
Completed an English course in 2004 to develop language proficiency for academic and professional settings.
Availability
Location
Costa RicaAuthorized to work in
Job categories
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