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Natalia pinto

@nataliapinto

Bilingual Parent Advocate at Charleston County School District, guiding families through enrollment, documentation, and service access.

United States

Message

What I'm looking for

I’m seeking a Behavioral Health Intake Coordinator role in telehealth services, where I can guide clients through the first steps of accessing care and use my intake coordination, bilingual communication, and family-centered support experience.

At Charleston County School District’s Department of Multilingual Services, I’m a first point of contact for families navigating enrollment, services, and community resources. I guide families through documentation and follow-up, identify barriers, and clarify manageable next steps.

I also prepare multilingual parent materials and orientations, including Portuguese-language guidance, and coordinate with school staff, district departments, and community partners to connect families with support.

At Trinity Montessori School, I supported preschool and elementary-aged children across classroom, summer-program, and after-school settings. I collaborated with teachers and specialists on individualized strategies and communicated with families about children’s needs and progress.

My B.A. in Psychology and CITI Social & Behavioral Researcher certification ground my work in child development, research ethics, and family-centered support. I’m applying my intake coordination experience to behavioral health services in a telehealth setting, and I speak fluent English and Portuguese, with developing Spanish.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Parent Advocate

Current

Charleston County School District

Serve as a trusted first point of contact for families navigating enrollment, registration, services, and community resources. Conduct proactive outreach, complete intake-style documentation, identify barriers, and coordinate with multidisciplinary partners to connect families with appropriate supports.

Intake Coordination Proactive Outreach Documentation Barrier resolution Family Advocacy Multidisciplinary Collaboration Telehealth Support Portuguese English Spanish Microsoft Office Google Workspace Zoom Microsoft Teams

Elementary Assistant Teacher

Trinity Montessori School

Jan 2015 - Dec 2023 (8 years 11 months)

Supported preschool and elementary-aged children across classroom, summer-program, and after-school settings, focusing on individualized needs, child development, and positive behavior support. Collaborated with teachers and specialists, communicated regularly with parents, and coordinated programming and staffing.

Child Development Individualized Support Positive Behavior Support Parent Communication Collaboration Program Coordination Record keeping

Summer Camp Director

Country Club of Charleston

Jun 2023 - Aug 2023 (2 months)

Directed summer programming for children and families, coordinating staff, schedules, communication, daily operations, and parent needs in a fast-paced environment. Built positive relationships with families and managed multiple moving pieces while maintaining organized records and dependable follow-through.

Program Coordination Staff Management Scheduling Parent Communication Problem Solving Organization

Toddler Teacher

Johns Island Montessori School

Jan 2015 - Dec 2015 (11 months)

Provided direct care and developmental support to toddlers, partnering with families and educators to support individual needs and routines. Maintained a nurturing, structured environment and communicated observations and concerns appropriately with families and team members.

Childcare Developmental Support Family Partnership Communication Skills Classroom Management

Floater & Substitute Teacher

Trinity Montessori School

Jan 2013 - Dec 2014 (1 year 11 months)

Provided classroom coverage and substitute support across early-childhood settings, quickly adapting to different routines, children, teams, and family expectations. Supported children with patience, consistency, and developmentally appropriate guidance while maintaining a safe and positive environment.

Classroom Coverage Adaptability Child Guidance Safety Positive Environment