Lisairy perez
@lisairyperez
Parent Coordinator focused on family support, de-escalation, and confidential coordination.
What I'm looking for
I’m currently a Parent Coordinator with the Department of Education, where I provide individualized support to parents by addressing concerns, answering questions, and connecting families to behavioral support school and community services.
I maintain accurate records of parent communications, meeting attendance, and referrals in compliance with school policies and confidentiality standards. I also conduct regular check-in calls with parents and caregivers to provide emotional support, assess needs, and strengthen ongoing engagement, while collaborating with interdisciplinary teams (teachers, SOFT SKILLS Collaboration, counselors, administrators, and support staff) in meetings to support care planning and family engagement initiatives.
Before this, I worked as a Receptionist at Psychological Services Center, scheduling and rescheduling appointments for clinicians and clients and maintaining confidential client records in accordance with HIPAA and privacy guidelines. I handled intake support, assisted with data entry and updating electronic health records, and provided general information about mental health services, referrals, and community resources.
Experience
Work history, roles, and key accomplishments
Parent Coordinator
Department of Education
Sep 2025 - Present (9 months)
Provided individualized support to parents by addressing concerns, answering questions, and connecting families to appropriate school and community services. Maintained confidential records of communications and referrals, and coordinated with interdisciplinary teams to support care planning and family engagement.
Receptionist
Psychological Services Center
Sep 2024 - May 2025 (8 months)
Scheduled, confirmed, and rescheduled clinician and client appointments while maintaining confidential client records in line with HIPAA and privacy guidelines. Supported intake paperwork, coordinated communication between clients and staff, assisted with electronic health records and filing, and handled basic billing inquiries.
Child Camp Counselor
My Architecture Workshops
Jun 2024 - Aug 2024 (2 months)
Ensured children’s safety and well-being by supervising daily activities and intervening in conflicts with de-escalation as needed. Observed behaviors, reported concerns or incidents to supervisors or medical staff, and assisted with personal care and meal distribution.
Education
Degrees, certifications, and relevant coursework
SUNY Albany
Bachelor's degree, Psychology
2022 - 2025
Completed a bachelor's program in Psychology with a Communications minor at SUNY Albany from August 2022 to May 2025.
Availability
Location
Authorized to work in
Job categories
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