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Lisairy perezLP
Open to opportunities

Lisairy perez

@lisairyperez

Parent Coordinator focused on family support, de-escalation, and confidential coordination.

United States
Message

What I'm looking for

I’m looking for a role where I can coordinate parent and client support, maintain confidential records, and collaborate with interdisciplinary teams to strengthen engagement—bringing calm, de-escalation-focused communication every day.

I’m currently a Parent Coordinator with the Department of Education, where I provide individualized support to parents by addressing concerns, answering questions, and connecting families to behavioral support school and community services.

I maintain accurate records of parent communications, meeting attendance, and referrals in compliance with school policies and confidentiality standards. I also conduct regular check-in calls with parents and caregivers to provide emotional support, assess needs, and strengthen ongoing engagement, while collaborating with interdisciplinary teams (teachers, SOFT SKILLS Collaboration, counselors, administrators, and support staff) in meetings to support care planning and family engagement initiatives.

Before this, I worked as a Receptionist at Psychological Services Center, scheduling and rescheduling appointments for clinicians and clients and maintaining confidential client records in accordance with HIPAA and privacy guidelines. I handled intake support, assisted with data entry and updating electronic health records, and provided general information about mental health services, referrals, and community resources.

Experience

Work history, roles, and key accomplishments

DE
Current

Parent Coordinator

Department of Education

Sep 2025 - Present (9 months)

Provided individualized support to parents by addressing concerns, answering questions, and connecting families to appropriate school and community services. Maintained confidential records of communications and referrals, and coordinated with interdisciplinary teams to support care planning and family engagement.

PC

Receptionist

Psychological Services Center

Sep 2024 - May 2025 (8 months)

Scheduled, confirmed, and rescheduled clinician and client appointments while maintaining confidential client records in line with HIPAA and privacy guidelines. Supported intake paperwork, coordinated communication between clients and staff, assisted with electronic health records and filing, and handled basic billing inquiries.

MW

Child Camp Counselor

My Architecture Workshops

Jun 2024 - Aug 2024 (2 months)

Ensured children’s safety and well-being by supervising daily activities and intervening in conflicts with de-escalation as needed. Observed behaviors, reported concerns or incidents to supervisors or medical staff, and assisted with personal care and meal distribution.

Education

Degrees, certifications, and relevant coursework

SUNY Albany logoSA

SUNY Albany

Bachelor's degree, Psychology

2022 - 2025

Completed a bachelor's program in Psychology with a Communications minor at SUNY Albany from August 2022 to May 2025.

Tech stack

Software and tools used professionally

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