natalia krajciova

I am a dedicated banking and customer service professional with hands-on experience in Geldeingang, Mahnwesen and Kundenservice at CB Bank GmbH since March 2024. My background includes vocational training as a Rechtsanwaltsfachangestellte and diverse roles in transportation support and mail sorting.

I bring strong multilingual communication skills—fluent in Slovak, Czech and German, with good English—which support effective customer interactions and cross-border case handling. I have practical office and administrative experience from legal practice and bank operations.

My work history demonstrates reliability and adaptability: vocational training (2017–2020), student-transport accompaniment, part-time mail sorting, and current responsibilities in payments and collections. I prioritize accuracy, timeliness and clear communication in client-facing processes.

I am motivated to contribute to a customer-focused team where I can apply my collections and customer-service expertise, support process improvements, and continue professional growth within banking or administrative roles.