Natalia Karvounis
@nataliakarvounis
Hospitality-focused marketing professional blending guest engagement, storytelling, and sales to drive brand growth.
United StatesWhat I'm looking for
I am a business-minded hospitality and marketing professional with over five years of experience creating memorable customer experiences through upselling, brand storytelling, and relationship building.
I have supported marketing campaigns, promoted products through direct engagement, and refined brand identity in fast-paced restaurant and events environments, including luxury and high-volume settings.
Driven by a passion for connecting people to brands, I bring hands-on small-business experience, event coordination skills, and practical knowledge of social media and promotional tactics to help teams increase loyalty and revenue.
Experience
Work history, roles, and key accomplishments
Server
Sake a Go Go
May 2024 - Present (1 year 9 months)
Contributed to brand building and local marketing through guest engagement and promoted seasonal specials and sake pairings to drive upsells and enhance guest experience.
Banquet Server
Caesars Southern Indiana Casino
Dec 2024 - Apr 2025 (4 months)
Served large-scale events up to 800 guests with high attention to detail, collaborating with event coordinators to ensure flawless service for luxury and corporate functions.
Server
Mesh
Nov 2022 - Apr 2025 (2 years 5 months)
Delivered top-tier service in a fast-paced upscale environment, regularly presenting wine selections and pairings to enhance guest experiences and maintain high service standards.
Server
Emmy's Squared Pizza
Aug 2022 - Nov 2022 (3 months)
Maintained composure during service challenges and delivered tailored guest solutions focused on satisfaction and service recovery in a busy restaurant environment.
Supported digital marketing and lead-generation outreach, participating in cold-calling campaigns and tailoring messaging to drive quote requests and increase visibility.
Server / Cashier
Tom's Grille
Jan 2017 - Aug 2021 (4 years 7 months)
Worked in a family-owned restaurant managing operations, training new hires, and executing local marketing and community engagement initiatives to build customer loyalty.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Louisville
Bachelor of Business Administration, Business Administration
Grade: 3.5 GPA
Bachelor of Business Administration with minors in Marketing and Management, graduated May 2025 with a 3.5 GPA.
Availability
Location
United StatesAuthorized to work in
Job categories
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