Stephanie A

Managed the strategy and logistics for tradeshows, traveling to 10+ shows annually overseeing booth design, setup, material coordination, and troubleshooting to ensure seamless experiences for audiences ranging from 2,000 to 50,000. Coordinated travel accommodations, catering, A/V setup, and venue selection with budgets up to $100,000.

Facilitated event coordination by organizing vendors, entertainment, and supplies while staying within a budget between $1000 and $40,000, and social media management of the company’s accounts. Negotiated with 3 media channels for event coverage and received 2k viewership within 1 day; collaborated with my team to organize media communication and design press release content for 30+ media reporter

Created new data based on future clients; activities included cold calling, extensive research of the transportation and logistics industry, and implementing a social media and email marketing strategy which increased clientele by 15%. Worked collaboratively with employment specialists to develop and implement a marketing strategy to gain more associates which increased to 10 newly hired associate

Optimized table numbering and order management for a seamless, fast-paced environment. Assessed guest needs to deliver exceptional service, contributing to a five-star rating on Google.

Surpassed customer service targets by engaging with customers to assess their unique needs and ensure product fit. Developed sales strategies and recommended product enhancements to boost customer satisfaction and revenue.

Activities and societies: Certificates: Certificate in Social Media, Inbound, Digital Marketing, and Cvent

Obtained a Bachelor of Business Administration in Marketing from the University of Texas at San Antonio. Completed certificates in Social Media, Inbound, Digital Marketing, and Cvent, enhancing expertise in various marketing domains.