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Natalia FrancoNF
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Natalia Franco

@nataliafranco1

Sales Development Representative at HERWE, using HubSpot to manage prospect outreach, follow-ups, and appointment scheduling.

Canada
Message

At HERWE, I conduct outbound prospecting and introductory outreach to potential U.S. customers, supporting business development and appointment generation. I use HubSpot CRM to track outreach, organize follow-ups, and maintain prospect records.

At GaiaRenos, I support daily operations and coordinate project timelines and documentation. My work includes scheduling, customer inquiries, reporting, and keeping digital records organized.

At Granstone, I coordinated renovation projects and created internal systems for project tracking and communication. I also introduced digital solutions that improved turnaround time.

Experience

Work history, roles, and key accomplishments

HE
Current

Sales Development Representative

HERWE

Jul 2026 - Present (4 months)

Conduct outbound prospecting and introductory outreach to potential U.S. customers, supporting business development and appointment generation. Use HubSpot CRM to manage contact records, track outreach, and organize follow-ups.

GA
Current

Project Manager

GaiaRenos

Feb 2023 - Present (3 years 9 months)

Support daily operations including scheduling, data entry, customer inquiries, reporting, filing, and client communications. Coordinate project timelines and documentation while maintaining organized digital records.

HS

Records Information Clerk

Halton Regional Police Services

Jan 2020 - Dec 2020 (11 months)

Managed sensitive police information in NICHE and CPIC with a high level of accuracy, confidentiality, and security. Liaised across departments for documentation, data entry, report generation, proofreading, and maintenance of digital logs.

BP

Clinic Administrator

BPHC

Jan 2018 - Dec 2018 (11 months)

Scheduled appointments, managed patient intake and front-desk operations, and maintained medical records using EMR software. Supported billing, insurance processing, patient communication, and multidisciplinary clinic staff.

Education

Degrees, certifications, and relevant coursework

Toronto Metropolitan University logoTU

Toronto Metropolitan University

Certificate, Full Stack Development

Completed a Full Stack Development Certificate from Toronto Metropolitan University in 2025.

University of Guelph logoUG

University of Guelph

Honours Bachelor of Arts, Kinesiology

Earned an Honours Bachelor of Arts in Kinesiology from the University of Guelph in 2018.

Humber College logoHC

Humber College

Diploma, Health Promotion

Completed a Health Promotion Diploma from Humber College in 2018.

Mohawk College logoMC

Mohawk College

Diploma, Health, Wellness & Fitness

Completed a Health, Wellness & Fitness Diploma from Mohawk College in 2016.

Tech stack

Software and tools used professionally

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