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Natalia Cruz

@nataliacruz

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Associate Banker at JPMorgan Chase handling high-volume transactions and ATM audits.

United States

Message

At JP MORGAN CHASE & CO., I deliver customer service across deposits, withdrawals, and account maintenance. I process high-volume cash transactions and perform teller and ATM audits, ensuring adherence to audit and security standards.

I also help clients use digital banking tools and recommend banking products based on their financial needs. As an ATM custodian, I oversee balancing and replenishment while resolving issues.

Experience

Work history, roles, and key accomplishments

Current

Associate Banker

Current

JP Morgan Chase & Co.

Jan 2020 - Present (6 years 9 months)

Delivers efficient customer interactions and processes high-volume cash transactions with accuracy. Serves as ATM custodian, performs audits, and educates clients on digital banking tools.

Customer Relationship Management Cash Handling Audit Banking Regulations Digital Banking Problem Solving Microsoft Office

Valet Attendant

Towne Park

Jan 2019 - Jan 2020 (1 year)

Delivered high-quality service in a fast-paced healthcare environment, managing safe and efficient vehicle flow. Maintained accountability for customer vehicles and keys with zero incidents.

Customer Service Vehicle Management Safety Compliance Accountability

Crew Member/Cashier/Prep

Chipotle Mexican Grill

Jan 2016 - Jan 2019 (3 years)

Provided customer service in a high-volume environment, handled register transactions with accuracy, and supported food preparation. Maintained cleanliness and inventory levels to support daily operations.

Customer Service Cash Handling Food Preparation Health and Safety Compliance Inventory Management