Ileana Zapata

I am a dedicated, detail-oriented cashier and teller with extensive front-line experience in cash handling, check verification, and customer-facing financial services. I bring strong professionalism and a commitment to accuracy in all transactions.

Throughout my career I have worked in busy retail and check-cashing environments where I processed deposits, withdrawals, wire transfers, and bill payments while maintaining compliance with financial regulations. I am fluent in English and Spanish, which helps me deliver clear, patient service to diverse customers.

I have supervised daily store activities, managed inventory for lottery and money orders, opened new customer accounts, and reconciled transactions each shift. My background includes operational duties such as record keeping, store security, and loss-prevention collaboration.

I am motivated by customer satisfaction and reliable operations, and I seek to contribute my cash-handling accuracy, supervisory experience, and bilingual communication to a financial institution or community-focused service center.