Natalia Cardozo

I’m a bilingual administrative professional with extensive experience supporting U.S.-facing healthcare and insurance operations. I focus on claims processing, patient communication, data entry, scheduling coordination, and benefits verification—always with HIPAA-compliant documentation and clear, reliable explanations.

In my most recent role as an Evidence Coordinator, I organize documentation for veterans’ disability claims under VA standards, assemble evidence packages, and maintain accurate records to support claims and appeals. I also schedule and coordinate triage and appeal calls with veterans and internal teams, ensuring issues move forward efficiently.

Previously, I worked as a Reimbursement Specialist reviewing and submitting insurance claims for accuracy and compliance, managing claim denials through appeals, and maintaining detailed records of claims, payments, and benefits verification. Earlier experience as a Team Leader / Data Entry Specialist strengthened my attention to regulatory compliance, data audits, and training, while reinforcing my ability to handle sensitive information with confidentiality in fast-paced environments.