At TRADEGIRI, I managed IndiaMART leads and customer enquiries, contacting prospective customers by phone, WhatsApp, and email to understand their requirements. I explained relevant products and services and followed up to develop sales opportunities.
I also maintained CRM and enquiry records, responded to customer queries, and coordinated with vendors and internal teams. At IQBAL DUDHWALA GROUP, I assisted with office administration, data entry, and physical and digital records.

