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Naomi Yssabel Tabilin

@naomiyssabeltabilin

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Appointment setter at PERFECT STORM LEADS ROOFING COMPANY who qualified leads and booked client appointments.

Philippines

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What I'm looking for

My core objectives are to help you stay organized, save time, and accomplish your goals efficiently.

At PERFECT STORM LEADS ROOFING COMPANY, I qualified leads by checking roof ownership, age, and visible damage, then secured client availability and booked appointments.

At VASANT MEDIA, I managed client communications and status updates for podcast production projects. I coordinated guest follow-ups and handoffs between clients and the production team.

At TELEPERFORMANCE, I processed healthcare approval requests and verified HMO plan limits. Earlier, at 24/7.ai, I resolved service and account issues and walked customers through phone troubleshooting.

Experience

Work history, roles, and key accomplishments

Appointment Setter

Perfect Storm Leads Roofing Company

Nov 2025 - Aug 2026 (9 months)

Qualified leads by verifying ownership, roof age, and visible damages. Secured client availability and booked qualified leads with high call volume.

Lead Qualification Cold Calling Appointment Scheduling Customer Service

Client Support and Coordinator

Vasant Media

Aug 2024 - Nov 2025 (1 year 3 months)

Managed client communications, status updates, and podcast production projects. Coordinated guest follow-ups and handoffs between clients and the production team.

Client Relations Project Coordination Google Workspace ClickUp Communication Skills

Customer Care Navigator

Teleperformance

May 2023 - Jun 2024 (1 year 1 month)

Processed healthcare approval requests for lab work and checkups, ensuring accuracy under strict compliance. Verified HMO plan limits in real time and recommended in-network hospitals and clinics.

Healthcare Compliance Excel Data Integrity Checks Customer Service Attention To Detail

Customer Service Representative

24/7.ai

Jul 2021 - Feb 2022 (7 months)

Resolved service and account issues for customers. Walked non-technical and elderly customers through step-by-step phone troubleshooting and handled high call volume sales.

Customer Service Troubleshooting Sales Communication Skills