Naomi Safari
@naomisafari
Bilingual quality assurance and enablement professional driving adoption, compliance, and process improvements.
United StatesWhat I'm looking for
I am a detail-oriented, customer-focused quality assurance and enablement professional with experience in regulated, service-driven environments. I have a track record of translating requirements into clear workflows, supporting large user groups, and improving ways of working at scale while maintaining high data integrity.
I drive onboarding and adoption of tools and processes, mentor team members, and communicate findings to leadership to enable scalable improvements. My background in program analysis, training, and cross-functional collaboration has supported consistent, high-quality enablement experiences and measurable operational gains.
Experience
Work history, roles, and key accomplishments
Quality Control Analyst
Epiq Global
Jul 2023 - Oct 2024 (1 year 3 months)
Analyzed programs, workflows, claims, and documentation to ensure regulatory and internal compliance; coached team members and identified operational risks that informed scalable quality improvements.
6th Grade ELA Teacher
La Paloma Academy
Jul 2021 - May 2023 (1 year 10 months)
Promoted from paraprofessional to teacher; led onboarding and adoption of digital learning platforms, designed lesson plans for 90+ students, and used data tracking to improve learning outcomes.
GUServed as primary contact for 112 students; led resident onboarding, planned programs and events, managed logistics and budgets, and mediated conduct issues to improve student integration.
Education
Degrees, certifications, and relevant coursework
GUGrand Canyon University
Bachelor of Science, Psychology
Activities and societies: Resident Assistant supporting onboarding, program planning, and student engagement.
Bachelor of Science in Psychology from Grand Canyon University focusing on foundational psychological principles and student support practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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