Open to opportunities

Brittany Navrkal

@brittanynavrkal

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Analytical professional with expertise in operational support and training.

United States

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What I'm looking for

I am seeking a role that values collaboration, offers opportunities for growth, and allows me to leverage my training and operational expertise to drive impactful results.

I am an analytical and solutions-driven professional with a strong background in operational support, quality assurance, and training across various sectors including tech, manufacturing, and regulatory environments. My experience includes leading cross-functional projects and implementing process improvements that enhance efficiency and compliance. I have a proven track record of fostering collaboration among global teams and delivering impactful results in fast-paced settings.

In my current role as a Platform Experience Trainer at Accenture, I have successfully onboarded over 200 analysts through comprehensive training programs, focusing on both soft and technical skills. I take pride in mentoring my team and utilizing data-driven insights to improve performance metrics. My previous roles have equipped me with a diverse skill set, including instructional design, quality systems management, and data analysis, which I leverage to drive continuous improvement and service excellence.

Experience

Work history, roles, and key accomplishments

Current

Trust & Safety - Platform Experience Trainer

Current

Accenture

Jan 2022 - Present (3 years 6 months)

Acted as regional and global training lead, providing global training process and performance management support. Developed global curricula, reports, and tools via LMS, PPT, and other applications, resulting in consistent training deliveries.

Training Instructional Design LMS Power BI Performance Management Curriculum Development Technical Training Coaching

Trust & Safety - Quality Analyst

Jan 2021 - Present (4 years 6 months)

Maintained monthly audit data files, tracked analyst performance changes over time, and provided coaching as needed. Audited production analyst performance according to legal content policy procedures and identified content trends.

Quality Assurance Data Analysis Content Moderation Performance Tracking Coaching Collaboration Auditing Data Management Compliance

Assistant to VP Operations / Primary Purchasing Agent

ABS Corporation

Jan 2018 - Present (7 years 6 months)

Trained new personnel on standard operating procedures and CFR regulations in all areas of business. Developed and managed databases for purchase orders, external lab testing, production batches, and inventories.

Operations Management Purchasing Database Management SOP Development Regulatory Compliance Inventory Management Client Management Troubleshooting Supply Chain Training

Quality Assurance Documentation Specialist / MasterControl System Administrator

American Laboratories Inc.

Jan 2017 - Present (8 years 6 months)

Developed and delivered new training modules for internal processes, quality programs, and external regulations. Supported all staff in MasterControl troubleshooting, tech support, and system management as an administrator.

Quality Assurance Documentation Management System Administration MasterControl Training Root Cause Analysis Risk Analysis Compliance Technical Support

Quality Assurance Documentation Specialist

ABS Corporation

Jan 2016 - Present (9 years 6 months)

Developed and implemented new systems including allergen control, procedure revision, and CFR regulatory training. Evaluated and reviewed production batches for release of product and performed annual product reviews.

Quality Assurance Regulatory Compliance System Implementation Data Analysis SOP Development Quality Control Documentation

Analyst: Chemical and Environmental Testing

Midwest Laboratories

Jan 2015 - Present (10 years 6 months)

Calibrated, routinely maintained, and performed quality control checks on research instruments. Performed analysis of samples and reported data according to standard operating procedures.

Quality Control Data Reporting Chemical Testing Research Analytical Skills

Graduate Research Assistant / Teaching Assistant / Dietetic Intern

University of Rhode Island

Jan 2013 - Present (12 years 6 months)

Conducted graduate research and assisted in teaching various courses. Completed a dietetic internship as part of the Master of Science program.

Research Teaching Dietetics Data Collection Curriculum Development Public Speaking Mentoring

Education

Degrees, certifications, and relevant coursework

University of Rhode Island

Master of Science, Nutrition and Food Science

Grade: M.S.

Activities and societies: Teaching Assistant, Graduate Research Assistant, Dietetic Intern

Completed a Master of Science in Nutrition and Food Science. Served as a Teaching Assistant and Graduate Research Assistant, and completed a Dietetic Internship.

University of Nebraska

Bachelor of Science, Nutrition & Health Sciences: Dietetics

Grade: B.S.

Activities and societies: Undergraduate Researcher (Reproductive Physiology)

Majored in Nutrition & Health Sciences with a focus on Dietetics, and minored in Animal Science. Engaged in undergraduate research in Reproductive Physiology.