Crysie User

Tailored teaching plans by utilizing student data to make formative assessments that identify student progress, learning gaps, and effective grouping strategies. Demonstrated classroom management by setting clear objectives for all lessons, units, and projects and continuously relaying the objectives to the student to ensure understanding that objectives align with learning goals and outcomes.

Established clear objectives for all lessons, units, and projects, and communicated those objectives to students. Worked diligently to grow and maintain relationships with students while providing one-on-one attention and instruction.

Provided creative problem-solving and decision-making when dealing with customer issues, including conflict resolution in customer satisfaction and loss prevention. Worked across various roles including cashier, floor manager, stocker, and merchandise unloader.

Monitored interactions (calls & chat) to ensure compliance and SOP enforcement, and developed and evaluated QA scorecards. Utilized critical thinking and pattern recognition for decision-making based on data and trend analysis for compliance issues.

Obtained a Master's in Education with a focus on Middle Level education. This advanced degree provided comprehensive knowledge in instructional strategies, curriculum development, and educational leadership.

Completed a Bachelor of Science with a major in Biology and minors in Chemistry and Psychology. This program provided a strong foundation in scientific principles, research methodologies, and human behavior.

Earned an Associate of Arts degree. This foundational program provided a broad understanding of various academic disciplines and prepared for further higher education.