Naomi Roopchand

I am a highly efficient and organized Loan Processor and Loan Officer Assistant with extensive expertise in loan procedures, underwriting guidelines, and compliance regulations. My experience includes managing loan documentation, coordinating with clients and lenders, and ensuring a seamless loan process from application to closing. I am committed to providing exceptional customer service and enhancing operational efficiency to support loan officers in achieving their business goals.

In my role at CrossCountry Mortgage, I served as the primary customer contact, acting as a liaison between borrowers, underwriters, and loan advisors. I ensured all underwriting conditions were met for loan approval and maintained detailed records within the Loan Operating System. My proactive approach to tracking loan statuses and managing the loan pipeline has consistently helped meet funding goals and service level agreements.

Previously, I oversaw a full construction pipeline at Prestige Contractors, focusing on various loan types, including DSCR-related loans and 203K renovation loans. My ability to build strong client relationships and ensure project alignment with specifications and timelines has been key to my success in this field. I am passionate about risk mitigation and process optimization, always striving for operational excellence.