Looking for a job

Chervonne User

@chervonneuser

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I keep customer service, scheduling, dispatch, and remote operations organized and moving smoothly.

Saint Lucia

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What I'm looking for

I'm looking for a customer service, virtual assistance, dispatch, reservations, or operations support role where I can coordinate schedules, communicate with customers and teams, and keep daily workflows organized.

I manage schedules, appointments, customer communication, and field-staff coordination for a remote cleaning service business. I confirm jobs, support bookings, provide quotes, follow up with leads, and keep daily operations on track.

I use Gmail, spreadsheets, job portals, and customer records to maintain organized workflows. I also handle appointment reminders, scheduling changes, customer concerns, and job updates professionally.

Previously, I verified customer and account information at KM2 Solutions, handling time-sensitive cases with accurate documentation and clear communication. At Itel International, I supported reservations, scheduling changes, confirmations, and customer follow-up in a fast-paced call center.

My background also includes guest service at Best Western Hotel, personal support work, and retail customer service at Massy Stores. I bring dependable, customer-focused support and close attention to operational details.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Cleaning Service Business

Jun 2026 - Present (3 months)

Managed daily schedules and appointments, ensuring service jobs were confirmed, staffed, and completed on time. Served as a primary point of contact for customers and coordinated with field staff.

Scheduling Client Communication Dispatch Coordination Lead Follow Up Record keeping Gmail Spreadsheets Job Portals

Auto Finance & Verifications Agent

KM2 Solutions

Jan 2025 - Jun 2026 (1 year 5 months)

Verified customer and account information accurately while following established procedures and quality requirements. Handled time-sensitive cases requiring attention to detail and clear communication.

Customer Verification Data Entry Attention To Detail Communication Skills

Customer Service Representative / Reservations Specialist

Itel International

Jan 2024 - Jan 2025 (1 year)

Handled customer inquiries and reservation requests in a fast-paced call center environment. Assisted with scheduling, reservation changes, confirmations, and customer follow-up.

Customer Service Reservations Scheduling Communication Skills