Nano Moldavo

Welcomed guests and handled check-in and check-out, managed reservations and cancellations, responded to phone calls, emails and front desk enquiries, provided information about the hotel and local attractions, processed payments and issued invoices, resolved guest complaints and coordinated with housekeeping and maintenance.

Welcomed guests, presented the menu and wine list, prepared and maintained the dining area, provided table service, built positive relationships with guests, and maintained service quality standards.

Prepared car rental agreements, handled cash and end-of-day reconciliation, managed the vehicle fleet, opened and closed the office, and handled customer emails and telephone enquiries.

Managed cash operations, supervised the dining area, placed orders, and managed inventory.

Managed the venue, supervised staff, managed cash operations and revenue, managed inventory, and processed employee payroll.

Managed a portfolio of clients, advised clients following road traffic accidents, and arranged compulsory motor third-party liability insurance policies.

Identified gaps in clients' insurance coverage by conducting detailed reviews of existing policies and highlighting areas for improvement. Met with clients to understand their specific needs, assessed potential risks and recommended tailored solutions to provide appropriate protection.

Pursued technical education in information technology at Molinari Technical Institute in Milan from 2017 to 2019.

Attended Sabin Middle School in Milan from 2015 to 2017.