Nandile Zondi
@nandilezondi
I coordinate air travel operations and deliver accurate, calm customer service.
South AfricaWhat I'm looking for
At Viking Cruises, I coordinated flight bookings and travel arrangements while resolving customer queries with timely, effective solutions.
I bring structured administrative support, accurate recordkeeping, and calm communication to fast-paced air operations. I'm comfortable working independently and with teams, and I learn systems and processes quickly.
Experience
Work history, roles, and key accomplishments
Air Customer Service Agent / Air Operations Specialist
Viking Cruises
Jan 2023 - May 2024 (1 year 4 months)
Coordinated flight bookings and travel arrangements for clients, handled customer queries, and managed changes and disruptions with professionalism. Maintained accurate records and worked closely with internal teams to ensure smooth operations.
Education
Degrees, certifications, and relevant coursework
Global Maritime Learning Solutions
Certificate, Freight Forwarding and Customs Compliance
2020 - 2020
Earned a Certificate in Freight Forwarding and Customs Compliance in 2020.
SA Maritime School and Transport College
Certificate, International Trade
2019 - 2019
Earned a Certificate in International Trade in 2019.
Regent Business School
BCom, Supply Chain Management
Completed up to the second year of a BCom in Supply Chain Management.
Mount View Secondary School
Matric, General
2018 - 2018
Completed Matric in 2018.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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