Nancy Nkwazema
@nancynkwazema
Certified virtual assistant delivering discreet executive support, operations, and AI-enabled workflow efficiency.
What I'm looking for
I’m a highly organised, discreet, and detail-oriented administrative and operations professional, certified as a Virtual Assistant through ALX (2025). I support founders and senior executives with calendar and inbox management, professional correspondence, and confidential business operations—built around accuracy and reliability.
In my recent roles, I’ve owned end-to-end training and programme delivery logistics, configured Zoom infrastructure, and automated participant communications to remove manual bottlenecks. I also managed client invoicing workflows using Zoho Invoice, led cross-functional team oversight for content calendars, and contributed to strategic research and reporting for executive decision-making.
I bring strong project coordination fundamentals, including database cleansing and maintenance to eliminate duplicates and improve data quality for operations. I’m also skilled in leveraging AI tools (ChatGPT, Claude AI, Gemini) to streamline research, reporting, and workflow automation, while maintaining high-integrity handling of sensitive information.
Experience
Work history, roles, and key accomplishments
Project and Business Development Officer
Alistair Green Limited
Jan 2026 - Present (6 months)
Proactively manages an executive calendar and professional correspondence with high discretion, and supports confidential business operations. Leads corporate training logistics (Zoom infrastructure, course materials, invoicing via Zoho Invoice) and oversees cross-functional creative/marketing team alignment.
Project Coordinator
LGNews Academy
Jan 2025 - Dec 2025 (11 months)
Coordinates end-to-end youth program delivery, including resources, venue sourcing, material development, and facilitator engagement. Manages regional event logistics across multiple schools and supports international participant seminar travel including visa registration pathways and itineraries.
Social Media Manager and Strategist
KO_TECH_STORES
Apr 2024 - May 2025 (1 year 1 month)
Manages inbound customer inquiries and community feedback loops, resolving fulfilment issues and product disputes while handling escalations. Plans and executes Instagram content calendars and runs monthly performance analytics to inform digital strategy improvements.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Education (B.Ed.), Educational Management and Policy
Earned a Bachelor of Education (B.Ed.) in Educational Management and Policy from Nnamdi Azikiwe University, completed in December 2023.
Availability
Location
Authorized to work in
Job categories
Skills
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