Nanao christian

At Coforge Ltd. supporting Loveholidays, I managed flight schedule changes, booking modifications, and travel queries while coordinating with airlines and internal teams to resolve issues accurately under pressure.

Previously, at IGT Solutions on the Expedia process, I provided end-to-end support for flights, hotels, and car rentals through chat and voice. I used Amadeus for flight bookings and modifications, handled cancellations and rescheduling, and focused on resolving customer queries efficiently.