Open to opportunities

Namubiru Ritah

@namubiruritah

Message

Digital business manager driving AI-enabled process transformation and growth.

Germany

Message

What I'm looking for

I seek roles where I can lead AI-enabled digital transformation and process optimization, apply human-centric design, mentor teams, and deliver measurable efficiency and revenue improvements.

I am a highly analytical, results-driven digital business manager with 6+ years of experience in operational efficiency, process reengineering, and digital transformation in financial services.

At Old Mutual I led service-delivery digitalization and an end-to-end client onboarding transformation that reduced processing time by 87%, and developed a data-driven dynamic pricing algorithm that increased profit margins by 15%.

I combine hands-on technical skills in Python, Power BI/Tableau and process-mining with Lean Six Sigma and consulting frameworks to deliver measurable business outcomes, and I have trained teams on CRM automation to ensure successful technology adoption.

I am completing an MSc in Digital Business Management focused on AI and Generative AI frameworks, and I apply human-centric design thinking to implement pragmatic, in-house digital strategies that balance innovation with operational resilience.

Experience

Work history, roles, and key accomplishments

Business Development Manager

Old Mutual

Apr 2020 - Apr 2025 (5 years)

Led service delivery digitalization within Old Mutual Life operations, digitizing client onboarding to cut processing time by 87% (48h → 6h) and improving client experience and productivity; developed a data-driven dynamic pricing algorithm that increased profit margins by 15% and trained 23 staff on CRM automation.

Digital Transformation Dynamic Pricing Data & Analytics Power BI Stakeholder Management Project Management

Supervisor / Accountant

Franciscan Investment Coop Society Ltd.

Jun 2015 - Jul 2017 (2 years 1 month)

Implemented internal controls that reduced accounts receivable discrepancies by 95% and led annual budgeting and reconciliation to ensure regulatory compliance and support strategic growth.

Accounting Internal Controls Budgeting Reconciliations Financial Reporting Compliance

Education

Degrees, certifications, and relevant coursework

Hochschule Fresenius

Master of Science, Digital Business Management

2023 -

MSc in Digital Business Management & Leadership with coursework in Supply Chain Analytics, Lean Operations, Data-Driven Management, and Financial Risk Modeling; thesis on human-centered AI in logistics.

Uganda Management Institute

Diploma, Monitoring and Evaluation

2019 - 2020

Diploma in Monitoring & Evaluation covering management skills development, M&E tools and frameworks, impact evaluation theory, and consultancy skills.