Namratha Mazumdar

I am a dedicated payroll processing representative with over 8 years of experience in managing payroll for more than 500 employees at ADP Private Limited. My journey began at GENPACT, where I honed my skills as a Process Associate. Throughout my career, I have consistently demonstrated my ability to handle payroll data with precision, ensuring timely and accurate processing.

My achievements include receiving multiple spotlight awards for exceeding performance expectations and service excellence awards for my proactive initiatives. I take pride in my ability to train and mentor new processors, fostering a collaborative environment where team members can thrive. My commitment to continuous improvement has led to the implementation of several process enhancements, and I maintain a perfect score in NPS ratings, reflecting my dedication to quality and customer satisfaction.