Open to opportunities

Namonda Mwala

@namondamwala

Risk and compliance professional specializing in credit assessment, KYC/EDD, and fraud risk management in financial services.

Zambia

Message

What I'm looking for

I’m looking for a risk, credit, or compliance role where I can strengthen KYC/EDD, manage credit and fraud risks, monitor regulatory compliance, and improve internal controls using analytical, risk-based decision-making.

I’m a risk management and compliance professional with over five years of experience across financial services and the Energy sector. I currently serve as a Credit Assessment Officer / Interim Risk & Compliance Officer at Ignite Energy Access Zambia, where I monitor compliance with internal policies and regulatory requirements while strengthening internal controls.

My work spans regulatory compliance, customer due diligence (KYC/EDD), fraud risk management, operational risk identification, and credit risk assessment. I assess customer credit applications by analysing affordability, repayment capacity, financial documentation, and risk profile, and I support investigations into fraud incidents and policy breaches. I’m recognized for integrity, analytical thinking, attention to detail, and clear communication of risk across business functions.

Experience

Work history, roles, and key accomplishments

Credit Assessment Officer (Interim Risk)

Ignite Energy Access Zambia

Jun 2024 - Jun 2026 (2 years)

Served as Interim Risk & Compliance support and conducted KYC/customer due diligence while monitoring adherence to internal policies and regulatory requirements. Assessed credit applications, identified operational, compliance, and fraud risks, and supported investigations and internal control improvements.

Risk Management Regulatory Compliance Compliance Monitoring Policy Implementation KYC Enhanced Due Diligence (EDD)Credit Risk Assessment Fraud Risk Management Operational Risk Internal Controls Risk Assessment Risk Monitoring Regulatory Reporting Tableau Data Analysis Financial Analysis

Senior Credit Assistant

Bayport Financial Services Zambia

Jul 2021 - May 2024 (2 years 10 months)

Conducted credit risk assessments, affordability analyses, and reviewed loan applications for compliance with internal policies and regulatory requirements. Monitored portfolio quality, identified emerging credit risks, and supported process improvements to strengthen internal controls.

Credit Risk Assessment Underwriting Quality Assurance Regulatory Compliance Policy Compliance Portfolio Risk Internal Controls Process Improvement Risk Assessment

Financial Advisor

Prudential Life Assurance Zambia

May 2020 - Jun 2021 (1 year 1 month)

Advised clients on suitable financial protection solutions and built strong client relationships. Educated customers on financial planning and risk management while consistently achieving sales and customer service targets.

Financial Advisory Financial Planning Risk Management Client Relationship Management Sales Customer Service

Operations Intern

First Capital Bank Zambia

Jan 2020 - May 2020 (4 months)

Supported daily banking operations and customer service activities while assisting with document verification and compliance procedures. Helped support transaction processing while maintaining operational accuracy.

Banking Operations Customer Service Document Verification Compliance Transaction Processing Accuracy

Education

Degrees, certifications, and relevant coursework

University of Lusaka

Master of Science (MSc), Risk Management

Pursuing a Master of Science in Risk Management. Focuses on risk management knowledge aligned with current credit and risk & compliance responsibilities.