Chipo Mwale

Conduct risk and compliance assessments, establish governance frameworks, and implement remedial actions; reviewed and socialized 9 of 24 policies due in FY26 and eliminated repeat audit exceptions through validations.

Conduct risk and compliance assessments, establish governance frameworks, and manage remediation efforts that ensured 9 of 24 policies were reviewed and prevented repeat audit exceptions across business units.

Conduct risk and compliance assessments, establish governance frameworks, and drive policy reviews that ensured 9 of 24 overdue policies were reviewed, approved, uploaded and socialized; improved branch reconciliations and cash collection controls and eliminated repeat audit findings.

Executed risk-based audit plans, identified and escalated financial crime and suspicious transactions leading to investigations and loss prevention, and delivered reports with actionable recommendations to improve controls and regulatory compliance.

Conducted AML screening and investigations for inward/outward transactions, reported suspicious activity to management, and ensured KYC onboarding and staff training compliance.

Managed ATM cash replenishment and reconciliations, maintained 90% ATM uptime through prompt failure resolution and accurate cash/dispenser reconciliations.

Grade: Credit

Pursued a Bachelor of Science in Banking and Finance from June 2023 to June 2025 focusing on banking, finance principles and industry-relevant practices.

Completed a Diploma in Banking and Finance from October 2011 to October 2013, covering foundational banking operations and financial services.