Open to opportunities

Richard Olofsson

@richardolofsson

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Logistics coordinator with expertise in customer service and freight management.

Sweden

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dedicated logistics coordinator with a strong background in customer service and freight management. Over the past few years, I have honed my skills in handling imports and exports, ensuring smooth operations for various shipping companies. My experience includes working with renowned firms such as MSC Sweden and Hapag Lloyd, where I developed a keen understanding of the logistics industry.

Throughout my career, I have successfully managed customer relationships, arranged shipments, and navigated complex documentation processes. My ability to communicate effectively with clients and suppliers has been instrumental in securing favorable outcomes and maintaining high service standards. I am passionate about optimizing logistics processes and contributing to the success of my team.

Experience

Work history, roles, and key accomplishments

Logistics Coordinator

Fraktservice

Jun 2024 - Present (1 year 1 month)

Responsible for handling imports and customs procedures for road and sea freight, including closing T1s and customs clearing containers in CargoIT. Managed documentation for truck drivers and responded to pricing requests for various transports.

Customs Import Export Documentation Management Pricing

T-shirt Printer

Eklanda Screen

Jan 2024 - Present (1 year 6 months)

Responsible for printing t-shirts using available machinery on the production floor. Ensured efficient operation and quality control in the printing process.

Screen Printing Production Management Quality Control Textile Printing

Customer Service/Inside Sales

Safe Shipping Sweden AB

Aug 2023 - Present (1 year 11 months)

Handled imports to and exports from Sweden's west and east coast on behalf of Ellerman City Liners. Created export bookings using SoftShip, released import units via Navis, and invoiced customers using Uniteam.

Import Export Customer Service SoftShip Uniteam Sales

Customer Service, Export

MSC Sweden

Oct 2022 - Present (2 years 9 months)

Managed incoming export bookings via ShipIT and arranged pre-carriage and on-carriage according to client requirements. Developed and maintained relationships with clients, ensuring specific needs were met for each booking.

Customer Service Shipit Pre Carriage On Carriage Client Relationship Management Logistics Coordination

Customer Service / Order Administrator

Bauer Hockey AB

Jan 2022 - Present (3 years 6 months)

Served as the point-of-contact for several large EEA and non-EEA customers, handling order entry and arranging shipments via a 3PL partner. Maintained constant communication with customers regarding shipments, inventory, and production status.

Customer Service SAP Invoicing Communication

Freight Forwarder Import/Export - Air Cargo

Hecksher Linieagenturer AB

Apr 2021 - Present (4 years 3 months)

Arranged air shipments to third countries using CargoWise, managing all stages from booking pickup to invoicing agents. Created necessary documentation including HAWB, MAWB, and manifests, while maintaining continuous communication with suppliers and agents.

CargoWise Supplier Communication

Export Booker

Hapag Lloyd

Mar 2020 - Present (5 years 4 months)

Created crossbookings for customers, primarily out of Germany, and booked rail transports from customer locations to ports of loading. Maintained close communication with customers to ensure smooth operations.

Crossbookings Customer Communications Logistics Coordination

Warehouse Worker

Tente International

Oct 2015 - Present (9 years 9 months)

Responsible for picking and packing castor wheel products, ensuring accurate order fulfillment. Assembled products before packing and shipping to meet quality standards.

Warehouse operations Pick Assembly Quality Control Inventory Management

Education

Degrees, certifications, and relevant coursework

Hermods

International Business Logistics and Green Management, International Business Logistics and Green Management

Studied International Business Logistics and Green Management at Hermods, a higher vocational school in Gothenburg. The curriculum focused on the principles and practices of global logistics and sustainable management.

University of Kent

BA Politics and International Relations, Politics and International Relations

Completed a Bachelor of Arts in Politics and International Relations at the University of Kent, including a year of study in Hong Kong. The program provided a comprehensive understanding of political systems and international affairs.