Nakayiwa Halimah
@nakayiwahalimah
Human Resources graduate skilled in customer service, retail operations, and administration.
What I'm looking for
I am a Bachelor of Human Resource Management graduate with practical experience in customer service, retail management, and administrative support. I bring strong communication, organization, and leadership skills honed through roles in financial services, boutique operations, and event administration.
As a Customer Service Representative at Real People Financial Services, I resolved client inquiries, processed transactions accurately, and maintained detailed records while earning positive feedback for communication and problem solving.
As Boutique Manager at Ngabi Clothing Store, I managed daily operations, supervised and trained staff, analyzed sales to exceed revenue targets, coordinated promotions, and maintained vendor relationships to optimize inventory and profitability.
In my current role as Administrative Assistant at The Heavenly Pattern I manage event logistics, administrative documentation, scheduling, and support marketing and financial record-keeping. I am driven to contribute reliably to team goals and continuous business improvement.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
The Heavenly Pattern
Jan 2025 - Present (1 year)
Manage event logistics, administrative documentation, scheduling, and support marketing and financial record-keeping to ensure smooth company operations and client coordination.
Boutique Manager
Ngabi Clothing Store
Jan 2022 - Nov 2023 (1 year 10 months)
Managed daily store operations, supervised and trained staff, analyzed sales to exceed monthly revenue targets, and coordinated promotions to increase customer engagement and profitability.
Customer Service Representative
Real People Financial Services
Jun 2019 - Dec 2019 (6 months)
Assisted customers with inquiries and product information, resolved complaints with timely follow-ups, and processed transactions accurately to maintain high satisfaction and operational accuracy.
Education
Degrees, certifications, and relevant coursework
Makerere University Business School
Bachelor of Human Resource Management, Human Resource Management
Completed a Bachelor degree in Human Resource Management focusing on HR principles and practices relevant to organizational management.
Mariam High School
Uganda Advanced Certificate of Education, General Secondary Education
Completed the Uganda Advanced Certificate of Education (UACE) at Mariam High School.
Mariam High School
Uganda Certificate of Education, General Secondary Education
Completed the Uganda Certificate of Education (UCE) at Mariam High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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