Najwa Kamalia

Served as the primary contact for international participants, handling inquiries and providing responsive assistance throughout the program. Assisted with schedules, travel logistics, and program activities.

Supported 250+ international and mobility students by handling inquiries, identifying needs, and providing timely information and assistance. Coordinated schedules, travel arrangements, documentation, and communication with partner universities.

Assisted international participants with inquiries, schedules, logistics, and program-related needs. Coordinated communication between participants and organizers to ensure accurate information and smooth program delivery.

Assisted international guests with inquiries, service requests, and hotel-related information in English. Coordinated with hotel staff to address guest requests and ensure effective service delivery.

Coordinated guest itineraries, travel arrangements, and on-site assistance for Russian tourists. Responded to guest inquiries and individual needs to support a smooth and positive travel experience.

Identified customer travel preferences and recommended suitable itineraries and tourism packages. Responded to customer inquiries and provided clear information throughout the travel planning process.

Supported digital marketing campaigns and promotional activities for tourism products. Assisted in communicating travel-related products and information through online channels.

Promoted Yogyakarta tourism destinations through digital content and managed official social media accounts.

Grade: 3.81/4.00

Bachelor of Applied Science in Tourism (Tour and Travel Business) with a GPA of 3.81/4.00.

Grade: 5.00/5.00

Studied Hospitality and Tourism Industry with a GPA of 5.00/5.00.