Aldi Rizki User
@aldirizkiuser
Fresh graduate in tourism with strong marketing and customer service skills.
What I'm looking for
I am a recent graduate with a Bachelor's degree in Tourism from STP AMPTA Yogyakarta, where I achieved a GPA of 3.84/4.00. My academic journey has been complemented by active participation in various organizations and internships, which have honed my soft and hard skills in the tourism sector. I pride myself on being adaptive, responsible, and punctual, with a proven leadership spirit demonstrated through my roles as chairman in multiple activities.
My professional experience includes working in sales and marketing at CariTravel Indonesia, where I researched and analyzed data to identify target audiences, managed social media campaigns, and collaborated with various departments to ensure effective product dissemination. Additionally, I excelled in customer service at Akulaku, where I was recognized as the Best Customer Service Live Chat of the month, showcasing my ability to resolve customer inquiries efficiently and effectively.
Throughout my career, I have also taken part in internships, such as my role as a guide at Taman Pintar Yogyakarta, where I managed attractions and ensured visitors had a memorable experience. My involvement in community service and event organization, including leading the Bendo Nyawiji Tourism Village Event, reflects my commitment to enhancing tourism experiences and fostering community engagement.
Experience
Work history, roles, and key accomplishments
Sales & Marketing
CariTravel Indonesia
Jan 2024 - Present (1 year 6 months)
Researched and analyzed data to identify target audiences, creating and distributing marketing materials. Managed social media campaigns, monitored performance, and collaborated with other departments to ensure proper dissemination of new products.
Customer Service Live Chat
Akulaku Silvrr Indonesia
Jan 2023 - Present (2 years 6 months)
Provided exceptional customer service via live chat, achieving the highest satisfaction rating. Resolved customer questions, suggestions, and complaints efficiently and accurately, demonstrating in-depth product knowledge.
Internship Program
Taman Pintar Yogyakarta
Jan 2022 - Present (3 years 6 months)
Served as a guide, managing various attractions within Taman Pintar Yogyakarta. Assisted visitors to ensure a positive and enjoyable holiday experience.
Staff
Shoe Clean and Care
Jan 2022 - Present (3 years 6 months)
Managed customer orders and provided excellent service for shoe and apparel cleaning. Handled financial reporting, order packing, and delivery.
Driver
Gojek
Jan 2018 - Present (7 years 6 months)
Fulfilled various service requests including Go Ride, Go Food, and Go Shop. Managed orders and provided efficient delivery services.
Education
Degrees, certifications, and relevant coursework
STP AMPTA Yogyakarta
Bachelor of Tourism, Tourism
Grade: 3.84/4.00
Graduated with a GPA of 3.84/4.00. Actively participated in organizations, gained work experience, and completed internships. Attended various seminars to enhance soft and hard skills related to tourism.
Senior High School 5 Madiun
High School Diploma, General Studies
Completed senior high school education. Served as School Ambassador and Deputy Chair of the Yearbook committee. Achieved 3rd place in the Basketball Tournament and was President of the 2018 class.
Availability
Location
Authorized to work in
Job categories
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