Naima Ngororo
@naimangororo
Remote customer service and client care professional with U.S. caregiving experience.
TanzaniaWhat I'm looking for
I am a dependable, empathetic customer service and client care professional with over one year of U.S. caregiving experience, skilled in care coordination, virtual communication, and CRM-based documentation. I consistently deliver reliable client support, manage schedules and medication reminders, and maintain clear communication with clients and families to ensure satisfaction.
I bring strong problem-solving, conflict-resolution, and time-management abilities, combined with cross-cultural communication and English fluency. I seek remote roles where I can apply my attention to detail and compassionate approach to improve client outcomes and streamline service delivery.
Experience
Work history, roles, and key accomplishments
RHSenior Caregiver
Right at Home
Aug 2020 - Jan 2022 (1 year 5 months)
Provided daily in-home care, companionship, and care coordination for clients in a U.S. setting, managing schedules, medication reminders, and family communications to maintain high satisfaction and reliability.
Education
Degrees, certifications, and relevant coursework
BCButler Community College
Associate Degree, Liberal Arts
Associate Degree in Liberal Arts completed at Butler Community College, focusing on foundational coursework in liberal arts completed in May 2020.
Availability
Location
TanzaniaAuthorized to work in
Job categories
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