naima mirza

I am a dedicated Senior Process Associate with extensive experience in the insurance domain, particularly in Property and Casualty (P&C) insurance. My journey at Genpact has been marked by a commitment to excellence, where I consistently achieved and exceeded performance metrics. I take pride in my ability to process endorsements efficiently while maintaining a high standard of quality.

Throughout my tenure, I have been promoted to Quality Auditor, where I led initiatives to ensure compliance with Standard Operating Procedures (SOPs) and conducted monthly assessments to enhance team performance. My proficiency in advanced Excel functions has allowed me to streamline processes and generate insightful reports, contributing to the overall success of my team.

Recognized for my outstanding contributions, I have received multiple awards and accolades, including quarterly awards for exceptional performance. I am passionate about mentoring new hires and fostering a collaborative team environment, always striving for continuous improvement and innovative solutions.