Naibeth Zapata
@naibethzapata
I streamline administrative operations, budgets, projects, and executive support.
VenezuelaWhat I'm looking for
I've supported administrative operations, financial processes, and project coordination across Venezuela's energy, financial, retail, and service sectors for more than 15 years.
At CORPOELEC, I managed regional administrative projects, coordinated planning and procurement activities, controlled budgets in SAP, and prepared KPIs and management reports. I improved user request response effectiveness by 20% through process optimization and stronger project tracking.
At Tech Toys 17, C.A., I managed high-volume customer interactions, invoicing, sales transactions, documentation, order follow-ups, and post-sales support.
I'm seeking a remote Administrative Assistant role where I can improve operational efficiency and support business growth.
Experience
Work history, roles, and key accomplishments
Sales & Customer Support Specialist
Tech Toys 17, C.A.
Oct 2019 - Dec 2023 (4 years 2 months)
Managed high-volume customer interactions across retail and wholesale sales. Processed invoicing, sales transactions, and administrative documentation with accuracy.
Administrative Operations Specialist
Corpoelec
Jul 2012 - Oct 2019 (7 years 3 months)
Managed regional administrative projects focused on improving operational efficiency and service quality. Coordinated planning activities, procurement processes, and project execution according to organizational timelines.
Administrative Project Coordinator
Cadafe
Sep 2008 - Jun 2012 (3 years 9 months)
Coordinated administrative activities supporting operational projects within the Distribution Department. Contributed to the Annual Operational Plan (POA), aligning administrative planning with organizational objectives.
Collections Administrative Assistant
Transporte SAET
Provided administrative support for collections activities.
Treasury & Accounts Payable Assistant
Santa Bárbara Airlines
Assisted with treasury and accounts payable functions.
Internal Audit Management Assistant
Proquim
Assisted in internal audit management tasks.
Customer Service Representative
Banco de Venezuela (Grupo Santander)
Provided customer service and support in a banking environment.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Experimental Simón Rodríguez
Degree, Material and Financial Resources Administration
2008 - 2012
Degree in Material and Financial Resources Administration from Universidad Nacional Experimental Simón Rodríguez from 2008 to 2012.
Instituto Universitario Rodolfo Loero Arismendi
Higher University Technician, Industrial Relations
1999 - 2002
Higher University Technician in Industrial Relations from Instituto Universitario Rodolfo Loero Arismendi from 1999 to 2002.
Tech stack
Software and tools used professionally
Availability
Location
VenezuelaAuthorized to work in
Job categories
Skills
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