I'm currently leading IT operations at Infodot Technologies, managing Veeam Backup & Replication, Microsoft 365 administration, security policies, audits, and technical escalations.
Across more than 13 years in IT support, including at Wipro InfoTech for ITC InfoTech, I've provided L2 support for desktops, laptops, servers, and network infrastructure while minimizing downtime through remote troubleshooting and proactive monitoring.
I've supported infrastructure and compliance work for clients including SBI Life Insurance, BHEL, Asian Paints, SAP, and international network service projects in New Zealand and Germany.
