Nadezhda Makeeva
@nadezhdamakeeva
Senior technical writer and information architect building AI-driven documentation infrastructure for SaaS and data governance.
What I'm looking for
I’m a Senior Technical Writer and Information Architect who builds documentation infrastructure from scratch—organizing knowledge, owning release-note and terminology systems, and connecting documentation to engineering workflows. With a computing background and hands-on experience across enterprise security and US-based healthcare SaaS, I focus on making complex systems understandable for end users.
At Sxope, I’ve led end-to-end docs across four services, designed a knowledge base taxonomy to improve retrieval, and mapped 3,300+ domain terms to Google BigQuery data marts using OpenMetadata to support data governance and AI-layer accuracy. I co-designed an automated documentation update engine using Jira/Confluence connectors and MCP to analyze release deltas, flag gaps, and generate drafts—delivering 100% alignment with weekly production releases while leveraging Claude, Cursor, and Gemini to cut first-draft time by 50%.
Experience
Work history, roles, and key accomplishments
Technical Writer
Sxope
Jun 2024 - Present (2 years 1 month)
Owned end-to-end documentation for a US-based healthcare SaaS platform, including UX microcopy, knowledge base, release notes, and terminology infrastructure across four services. Built an AI-driven documentation update engine and improved writing throughput using Claude, Cursor, and Gemini.
Support Specialist
Beeline
Feb 2006 - Mar 2007 (1 year 1 month)
Provided high-volume L1/L2 technical support.
Content Manager & Team Lead
Publishing Project
Jan 2004 - Feb 2006 (2 years 1 month)
Promoted to Team Lead within six months, managing content workflows and team operations.
Engineer
JSC Giprogaztsentr (Gazprom)
May 2002 - Dec 2003 (1 year 7 months)
Developed research and technical documentation for cybersecurity projects.
Education
Degrees, certifications, and relevant coursework
Java Developer Course (10-month intensive)
Java Developer Course, Java Development
2023 -
Took a 10-month Java developer intensive course in December 2023, focusing on backend development, REST API design, integration testing, and automated documentation using Swagger/OpenAPI.
State Technical University
Computing Systems & Networks
1998 - 2002
Studied computing systems and networks at State Technical University in Russia from 1998 to 2002.
Availability
Location
Authorized to work in
Job categories
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