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Nadezhda MakeevaNM
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Nadezhda Makeeva

@nadezhdamakeeva

Senior technical writer and information architect building AI-driven documentation infrastructure for SaaS and data governance.

Italy
Message

What I'm looking for

I’m looking for a SaaS-focused team where I can own documentation infrastructure end-to-end: docs-as-code, AI-assisted workflows, terminology and data governance, and tight alignment with weekly releases—ideally with remote flexibility.

I’m a Senior Technical Writer and Information Architect who builds documentation infrastructure from scratch—organizing knowledge, owning release-note and terminology systems, and connecting documentation to engineering workflows. With a computing background and hands-on experience across enterprise security and US-based healthcare SaaS, I focus on making complex systems understandable for end users.

At Sxope, I’ve led end-to-end docs across four services, designed a knowledge base taxonomy to improve retrieval, and mapped 3,300+ domain terms to Google BigQuery data marts using OpenMetadata to support data governance and AI-layer accuracy. I co-designed an automated documentation update engine using Jira/Confluence connectors and MCP to analyze release deltas, flag gaps, and generate drafts—delivering 100% alignment with weekly production releases while leveraging Claude, Cursor, and Gemini to cut first-draft time by 50%.

Experience

Work history, roles, and key accomplishments

SX
Current

Technical Writer

Sxope

Jun 2024 - Present (2 years 1 month)

Owned end-to-end documentation for a US-based healthcare SaaS platform, including UX microcopy, knowledge base, release notes, and terminology infrastructure across four services. Built an AI-driven documentation update engine and improved writing throughput using Claude, Cursor, and Gemini.

BE

Support Specialist

Beeline

Feb 2006 - Mar 2007 (1 year 1 month)

Provided high-volume L1/L2 technical support.

PP

Content Manager & Team Lead

Publishing Project

Jan 2004 - Feb 2006 (2 years 1 month)

Promoted to Team Lead within six months, managing content workflows and team operations.

Education

Degrees, certifications, and relevant coursework

JI

Java Developer Course (10-month intensive)

Java Developer Course, Java Development

2023 -

Took a 10-month Java developer intensive course in December 2023, focusing on backend development, REST API design, integration testing, and automated documentation using Swagger/OpenAPI.

SU

State Technical University

Computing Systems & Networks

1998 - 2002

Studied computing systems and networks at State Technical University in Russia from 1998 to 2002.

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