Yulia Shilova
@yuliashilova
I’m an experienced technical and content writer for B2B/B2C SaaS, creating SEO campaigns.
What I'm looking for
I am an experienced Technical and Content Writer (8+ years) focused on creating content that helps clients solve real problems and increases engagement with the product. I craft blogs, website pages, landings, new product communication campaigns, SEO articles, how-to guides, and social media content, always grounded in clear messaging and thorough research.
In my recent roles as a Case Lead, I led end-to-end creation of case evidence packages—from conception to submission—while managing multistakeholder workflows. I maintained 100% case completion and final submission rates, handled 30+ cases at once, and mentored three junior case leaders, turning complex expertise into high-quality, persuasive documentation.
Experience
Work history, roles, and key accomplishments
Case Lead
Tech Nomads
Jan 2026 - Present (3 months)
Led creation of the full UK Global Talent case evidence package from conception to submission. Managed client communications and supported 30+ cases concurrently while maintaining a 100% finalized-and-submitted rate and mentoring three junior case leaders.
Case Lead
Beyond Tech
Jul 2023 - Oct 2025 (2 years 3 months)
Led delivery of high-quality UK Global Talent Visa case documents for digital tech, contributing to 18 applicant endorsements. Managed end-to-end CRM workflows from introduction through case submission across multiple tech and science sectors.
ESL Teacher
ASSOS
Jun 2023 - Dec 2023 (6 months)
Taught corporate English learning classes for two A2-level adult groups. Created and adapted CLIL-based study materials to support learner outcomes.
Copywriter
TaxDome
Sep 2021 - May 2023 (1 year 8 months)
Created engaging marketing content and visuals across the website, landing pages, and product pages for audiences across the Americas, Europe, and Australia. Produced blog, newsletter, and social media content including SEO articles, product communication campaigns, and case studies, with ongoing keyword research and content optimization.
CX and Content Specialist
iGMS
Feb 2019 - Jun 2021 (2 years 4 months)
Provided technical and informational support to global users via email and in-app chat. Improved CRM-driven user experience through collaboration with developers, designers, and product owners, and created HelpDesk and blog content including how-to guides and product communication campaigns.
ESL Teacher
Skyeng
Dec 2017 - Feb 2019 (1 year 2 months)
Taught ESL to adults, supporting progress from A1 to A2, B1, and B2 levels. Created and adapted CLT-style learning materials using a communicative approach and varied exercises to strengthen language production and comprehension.
Content Moderator
Avito
May 2015 - Sep 2017 (2 years 4 months)
Moderated online content across Services, Personal Items, and Animals categories. Ensured ongoing compliance with platform content standards through active review of user-submitted material.
Volunteer
Perspektivy
Aug 2014 - Oct 2014 (2 months)
Supported children with multiple brain disorders through structured learning and everyday life activities. Contributed to programs aimed at improving well-being and development.
Education
Degrees, certifications, and relevant coursework
IELTS
IELTS test, English language proficiency
2025 -
Took the IELTS (Test of English as a Second Language) in March 2025.
EFNIL
EFNIL certification, Greek language proficiency
2024 -
Earned EFNIL (Certificazione of Attainment in Greek) in May 2024.
CELI
CELI certification, Greek language proficiency
2024 -
Earned CELI (La certificazione linguistica) in November 2024.
Aristotle University of Thessaloniki
Language course, Modern Greek Language
2017 - 2024
Completed a course in Modern Greek Language at Aristotle University of Thessaloniki from October 2017 to October 2024.
McKinsey & Company
Forward program, Forward program
Completed the McKinsey Forward program from February 2024 to May 2024.
Aristotle University of Thessaloniki
Bachelor of Arts, English Philology and Literature
2018 - 2025
Pursued a BA in English Philology and Literature at Aristotle University of Thessaloniki from 2018 to 2025.
Availability
Location
Authorized to work in
Job categories
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