Sandeep Singh

Managed Azure cloud operations including VM provisioning/de-provisioning and automation using Azure Automation and PowerShell to streamline lifecycle tasks. Reduced monthly cloud spending by using reserved instances and right-sizing recommendations, while administering Entra/Azure AD, RBAC, monitoring (PRTG/Azure Monitor), and security controls (firewalls, VPN/SFTP, SSL/TLS).

Monitored Azure and on-prem infrastructure health and acted as the first point of contact for alerts and incidents, coordinating with L3/L4 teams to restore service within SLA timelines. Performed routine checks, patch coordination, and maintained runbooks/documentation while supporting a 24/7 on-call model.

Installed and administered physical and virtual Windows server infrastructure across multiple data centers, covering Active Directory, DHCP/DNS/WINS, and NTFS permissions. Delivered monitoring, backup/restore, and high-availability support (load balancing/clustering) while handling LAN maintenance and hardware/software asset management.

Deployed and managed Azure infrastructure for multinational clients across 23 countries, ensuring 99.9% uptime through multi-region high availability and disaster recovery. Led large-scale on-prem to Azure migrations and administered core services including networking, storage, Windows Server hardening, failover clustering, and application support.

Supported IT infrastructure for the Bangalore Metro Rail Project (BMRCL) across 4 company sites and 3 client locations, providing LAN/network cabling, remote access support, and end-user troubleshooting. Configured Cisco routers and implemented routing protocols (OSPF/BGP/EIGRP and others), managed DHCP/DNS/WINS, and maintained firewall and print infrastructure.

Bachelor of Information Technology (Computers) at Indira Gandhi National Open University, New Delhi, India. Duration details are not provided.

Higher National Diploma in Multimedia and Computing from EDEXCEL in New Delhi, India. Dates are not provided.