nacho chaves
@nachochaves
I lead software onboarding, localization, and cross-functional programs that improve operational delivery.
Costa RicaWhat I'm looking for
At Microsoft, I spearheaded end-to-end onboarding for 20+ software vendors supporting Windows on ARM and Copilot+ PCs, coordinating technical readiness, integrations, risks, and stakeholder communications. I helped resolve compatibility issues across vendors and internal teams, improving operational functionality by 60%.
Previously at Lionbridge and Critical Mass, I led multi-regional localization, quality assurance, and international delivery programs. I've improved turnaround times by up to 40%, reduced project risk by 20%, maintained client satisfaction above 95%, mentored teams, and strengthened delivery through process improvement and portfolio oversight.
Experience
Work history, roles, and key accomplishments
Spearheaded end-to-end onboarding for over 20 software vendors, orchestrating technical readiness and integration for Windows on ARM and Copilot+ PCs. Catalyzed resolution of compatibility issues, enhancing operational functionality by 60% and directing cross-functional workstreams.
Education
Degrees, certifications, and relevant coursework
Universidad Estatal a Distancia
Bachelor's Degree, Business Administration and Management
2018 - 2022
Studied Business Administration and Management, developing skills in business and organizational leadership.
University of Costa Rica
Bachelor's Degree, Computer Sciences and Media Applications
2016 - 2020
Pursued a degree in Computer Sciences and Media Applications, gaining technical and media-related skills.
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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