Mytzi Stephens
@mytzistephens
Motivated professional with strong experience in training and management.
What I'm looking for
I am a dedicated professional with extensive experience in training, administrative support, and customer service. My career has been focused on developing effective training programs and establishing standard operating procedures that enhance operational efficiency. Currently, I serve as a Transportation Coordinator at Tallgrass Creek Retirement Community, where I manage daily activities for residents and staff, ensuring seamless transportation services and event coordination.
Throughout my career, I have demonstrated strong leadership and conflict management skills. I have trained over two dozen new drivers for the Missouri CDL-B test and have been instrumental in establishing best practices for my department. My commitment to excellence is reflected in my ability to maintain fleet operations and ensure compliance with DOT regulations, which has significantly improved service delivery and resident satisfaction.
With a background in business management and a passion for fostering growth, I am eager to leverage my skills in a role that allows me to contribute to organizational success while continuing to develop professionally.
Experience
Work history, roles, and key accomplishments
Transportation Coordinator
Tallgrass Creek Retirement Community
Oct 2017 - Present (7 years 11 months)
Scheduled and coordinated daily flow activities for residents and staff, including events, transportation services, and driver schedules. Ensured completion of work orders for resident services and established best practices for the department.
Driver Trainer
Apple Bus Company
Aug 2013 - Oct 2017 (4 years 2 months)
Maintained daily drive logs and reviewed over 40 routes for changes and updates. Trained more than two dozen new drivers for the Missouri CDL-B test.
Tax Examiner
Internal Revenue Service
Feb 2009 - Apr 2014 (5 years 2 months)
Edited taxpayer returns for entry via data processing and administered desk audits. Performed quality control reviews of coworker edits and supervisory audits on returns with correspondence issues.
Bus Driver
Apple Bus Company
Nov 2006 - Feb 2009 (2 years 3 months)
Maintained daily drive logs and bus cleanliness. Conducted daily vehicle inspections and managed student behavior issues during bus routes.
Chauffer
Carey Limo
May 2008 - Nov 2008 (6 months)
Transported clients with attention to specific needs during each trip. Prepared vehicle for trips, maintained vehicle cleanliness, and completed daily travel logs and required paperwork.
Chrysler Financial Account Manager
ADESA Auto Auction
Jul 2000 - Oct 2004 (4 years 3 months)
Qualified preowned vehicles for resale at auction. Managed financial transfers after sales, organized and completed titles, and maintained clear and accurate communication with clients regarding sales preparation.
Education
Degrees, certifications, and relevant coursework
Ottawa University
Coursework, Business
Currently pursuing coursework in Business. This ongoing education is focused on enhancing business acumen and management skills.
South Metro Training Center
EMT - B License, Emergency Medical Technology
Completed training and obtained an EMT - B License. This certification equipped me with essential emergency medical technician skills.
Raymore-Peculiar High School
Diploma, General Studies
Graduated with a high school diploma. This foundational education provided a broad range of academic knowledge.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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