Mystique Lancaster
@mystiquelancaster
I am an experienced DOT-certified medical transport and healthcare professional focused on safety and quality.
United StatesWhat I'm looking for
I am a DOT-certified medical transport service specialist with more than 10 years' experience across small care centers and large hospital facilities. I combine customer service and office management skills with a strong focus on safety, quality control, and risk management.
In prior roles I managed client records, processed inbound and outbound payments, scheduled patients, and maintained HIPAA-compliant documentation. I coordinated transportation and discharge logistics, communicated results to teams and clients, and supported project completion on time and on budget.
Experience
Work history, roles, and key accomplishments
Receptionist/Veterinary Tech
Waldorf Emergency Care
Feb 2020 - Present (5 years 7 months)
Performed receptionist and veterinary technician duties including maintaining client records, processing inbound/outbound payments, conducting new patient appointments, and delivering daily and monthly reports to teams and clients.
Receptionist
Medstar Shah Medical Group
May 2019 - Jan 2020 (8 months)
Managed patient scheduling and charts, ensured HIPAA-compliant documentation, and updated practice clientele and schedules to streamline clinic operations.
Unit Secretary
Med Star Southern Maryland Hospital Center
Jul 2009 - Jan 2017 (7 years 6 months)
Created and updated staff schedules and huddle notes, coordinated patient transportation and appointments, and processed discharge paperwork to support unit operations.
Education
Degrees, certifications, and relevant coursework
Westlake High School
High School Diploma, General Studies
2005 - 2009
Completed high school education at Westlake High School from 2005 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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