At TDCX, I review and verify user-generated text and images against platform policies and quality standards, checking for accuracy and grammatical or formatting errors.
I also conduct photo comparison audits and verify hosts and listings, including cross-platform duplication checks to confirm property details. I support content moderation while maintaining confidentiality and documenting investigations.
As a Subject Matter Expert (SME) / Quality Control Specialist, I flagged annotation errors and provided structured feedback to improve quality and minimise rework. I completed up to 24 tasks in a day when required.
Previously, as a Data Annotator Specialist, I annotated audio datasets for AI/ML model training and completed 30+ tasks per day against a daily goal of 25. I hold a Bachelor of Arts in Psychology from Victoria University of Wellington.
