At Sutherland Global, I enter and update healthcare enrollment and billing information, review records for missing details, and contact members to complete records.
I document call outcomes and update electronic records while navigating multiple applications and databases to research information and complete transactions.
At Alorica, I supported claims-related member requests, entered insurance and claims information, and reviewed eligibility and account details for processing.
At Matagorda Regional Medical Center, I cleaned and sanitized patient rooms and common areas, following infection-control procedures and protecting patient privacy.

