Open to opportunities

Hillary Ivory

@hillaryivory

Message

I process accurate healthcare data for patient billing and reimbursement.

United States

Message

What I'm looking for

I'm seeking a medical office, billing, or data entry role where I can provide accurate patient-service data, support reimbursement processing, protect confidential information, and deliver strong customer service.

I've built experience processing and verifying data as a Data Entry Clerk at Employment Specialist Incorporation, maintaining activity logs, checking batches for errors, and handling confidential information under established policies.

I'm trained in medical office and billing, including insurance verification, reimbursement processing, Medicare and Medicaid payers, patient registration, medical terminology, CPT and ICD-10 coding, medical records management, and HIPAA compliance. I bring a customer-service mindset, active listening, careful attention to privacy, and the ability to manage priorities independently in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Clerk

Current

Employment Specialist Incorporation

Mar 2016 - Present (10 years 5 months)

Entered and processed data, compiled, sorted, and verified accuracy of data, and checked batches for errors. Maintained logs of activities and completed work, and stored completed documents in appropriate locations.

Data Entry Data Processing Data Verification Confidentiality Microsoft Word

Cancer Support Group Volunteer

Stephanie Tubbs Jones Health Center

Jun 2015 - May 2017 (1 year 11 months)

Offered time and talent transporting patients to locations outside the clinic. Maintained positive attitude and showed respect to all those with whom there was contact while performing duties.

Interpersonal Skills Conflict Resolution Empathy

Package Handler

Integrity Staffing

Jan 2016 - Mar 2016 (2 months)

Loaded packages onto appropriate trailer by scanning, lifting and carrying packages in a fast-paced environment. Accurately read labels, verified numbers, memorized and carried out instructions and worked quickly.

Scanning Time Management Accuracy

Assembly Worker / Machine Operator

King Nut Companies

Aug 2015 - Jan 2016 (5 months)

Monitored machinery during its operation, loaded and unloaded the machine, and made minor adjustments to the controls. Inspected products for quality assurance and documented production numbers.

Machine Operation Quality Assurance Production Documentation

Driver / Customer Service

CSX

Mar 2015 - Jun 2015 (3 months)

Maintained driver logs and ensured loads were delivered on time. Established and maintained long-term customer relationships, built trust and respect by consistently meeting and exceeding expectations.

Customer Service Time Management Relationship Building