Mwinga Gaya
@mwingagaya
Digital Channel Ambassador blending economics, analytics, and banking onboarding to drive inclusion.
TanzaniaWhat I'm looking for
I’m a 2021 Economics and Statistics graduate who now serves as a Digital Channel Ambassador at NMB Bank Plc. I specialize in driving digital transformation, financial literacy, financial inclusion, and the Bima on Mkononi (Insurance in Your Hands) initiative.
I bring a proven track record in econometric data collection and analysis from roles at World Vision and the National Social Security Fund (NSSF). I’m also skilled at navigating skeptical public narratives to achieve high-impact community growth and digital adoption.
In my banking role, I lead customer registration and education for Mobile and Internet Banking, act as Branch POC for digital products and Merchant Payments, and support onboarding efforts like USSD Wakalas. I plan, monitor, and budget strategically—consistently meeting sales targets through tactical campaigns and stakeholder feedback.
Experience
Work history, roles, and key accomplishments
Digital Channel Ambassador
NMB Bank Plc
May 2023 - May 2026 (3 years)
Led customer registration and education to drive adoption of mobile and internet banking. Acted as branch point of contact for digital products (including Bima on Mkononi, merchant payments, and NMB Kikundi accounts) and supported onboarding of USSD Wakalas.
Volunteer (Planning, Statistics)
Handeni District Council
Feb 2022 - May 2023 (1 year 3 months)
Prepared mid and long-term economic strategies, plans, and budgets while reviewing the LGA’s economic profile. Conducted data collection, analysis, and interpretation in collaboration with the National Bureau of Statistics (NBS) and supported TASAF-related activities.
Researcher & Enumerator
World Vision Tanzania
Jun 2022 - Oct 2022 (4 months)
Conducted qualitative and quantitative field data collection using ODK Collect for the DPBRB and child bride research projects. Registered vulnerable families and identified girls at risk of early marriage while navigating sensitive community narratives.
Marketing and Sales Personnel
Armor Security (T) Ltd
Jan 2021 - Jan 2022 (1 year)
Achieved revenue targets by expanding the client base and opening untapped marketing channels. Designed advertisements and training brochures to improve product understanding and corporate image.
Actuarial & Statistics Trainee
National Social Security Fund (NSSF)
Aug 2019 - Sep 2019 (1 month)
Applied statistical theories and mathematical techniques to forecast trends in public and informal sectors.
Education
Degrees, certifications, and relevant coursework
University of Dar es Salaam
Bachelor of Arts, Economics and Statistics
2017 - 2021
Bachelor of Arts in Economics and Statistics at the University of Dar es Salaam (2017–2021).
Baobab High School
Advanced Certificate of Secondary Education Examination (ACSEE)
2015 - 2016
Advanced Certificate of Secondary Education Examination (ACSEE) at Baobab High School (2015–2016).
Marian Girls' High School
Certificate of Secondary Education Examination (CSEE)
2011 - 2014
Certificate of Secondary Education Examination (CSEE) at Marian Girls' High School (2011–2014).
Availability
Location
TanzaniaAuthorized to work in
Job categories
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