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Mwango ChumweMC
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Mwango Chumwe

@mwangochumwe

Commercial and operations leader with 8+ years of experience across Zambia's telecom, retail, logistics and FMCG sectors.

Zambia
Message

At Shanyos Zambia Ltd, I lead retail and distribution strategy across a national network of 60+ outlets, with full accountability for channel profitability. I set revenue targets and pricing, and work with the brand principal on joint plans.

Earlier at Shanyos, I grew average monthly retail sales 4.5x and led the department into consistent profitability. I also established inventory-control practices that supported the later national-scale turnaround.

At Tigmoo Group of Companies, I grew average monthly sales revenue by 46% and redesigned company-wide SOPs, lifting operational efficiency above 90% across departments. I also scaled the rider and driver fleet by 32% within the first year and cut repair and maintenance costs by over 50% with standardised maintenance SOPs.

Experience

Work history, roles, and key accomplishments

FP
Current

Independent Consultant – SOP Improvement & Revenue Growth

Fast Express Logistics · AutoBest Engineering · Petal Perfum

Jan 2023 - Present (3 years 9 months)

Consulting engagements focused on operating procedures and revenue growth strategy for logistics, technical services, and FMCG fragrance retail businesses.

AZ

KYC Executive, Quality Control Audit & Team Leader

Airtel Networks Zambia

Jan 2015 - Dec 2018 (3 years 11 months)

Named overall best-performing employee in the KYC back office. Maintained 95% processing accuracy while meeting all KPI targets and led quality-control audits and verification of the customer database for KYC compliance.

Education

Degrees, certifications, and relevant coursework

University of Lusaka logoUL

University of Lusaka

Master of Project Management, Project Management

2025 -

Pursuing a Master of Project Management, expected to complete in 2027.

University of Lusaka logoUL

University of Lusaka

Bachelor of Business Administration, Business Administration

2020 - 2024

Completed a Bachelor of Business Administration from 2020 to 2024.

National Institute of Public Administration logoNA

National Institute of Public Administration

Diploma in Business Administration, Business Administration

2014 - 2015

Earned a Diploma in Business Administration from 2014 to 2015.

LS

Libala Secondary School

Full Grade 12 Certificate, General Studies

2010 - 2012

Completed secondary education and obtained a Full Grade 12 Certificate from 2010 to 2012.

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