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Muzaffar ShahMS
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Muzaffar Shah

@muzaffarshah

IT Assets and License Manager at Mercedes-Benz Research & Development North America Inc., managing IT asset lifecycles and software license reporting.

United States
Message

At Mercedes-Benz Research & Development North America Inc., I define, implement, and maintain solutions for IT equipment asset documentation and lifecycle management. I also maintain software license management services and reporting.

At Insight Global, supporting Quicken Loans (In-House Realty), I worked with business leaders to identify reporting needs and provided Excel-based statistical analysis, dashboards, and ad hoc SQL reporting.

At Hewlett-Packard, I developed and maintained metrics dashboards and comparison tools for invoicing and exception reporting. I also worked with SQL data validation and assisted with the Remedy-to-ServiceNow migration project.

Earlier, I worked on asset management and business analysis for clients including General Motors Corporation, supporting asset audits, data repositories, reporting, and process deployment. My background also includes seven years of retail business management experience at Taylor Gas & Go Inc.

Experience

Work history, roles, and key accomplishments

ES

SME Asset Management/Quality Assurance

Electronic Data System

Sep 2007 - Mar 2008 (6 months)

Served as SME for GM asset and software license management business rules and requirements. Led IMACD process deployment to China and performed audits and root cause analysis.

AS

Site Asset Coordinator

Adecco for Electronic Data System

Feb 2003 - Oct 2003 (8 months)

Conducted onsite IT asset audits and maintained asset repository. Executed hardware deployment and de-installation, and performed IDD scans for installed software.

Education

Degrees, certifications, and relevant coursework

CompTIA logoCO

CompTIA

A+ Certification, Computer Hardware

Earned the Computer Hardware A+ certification.

Macomb Community College logoMC

Macomb Community College

Associate's degree, Business Management

1993 - 1996

Studied Business Management at Macomb Community College from 1993 to 1996.

OU

Oracle University

Training, Oracle Developer 2000

Completed training in Oracle Developer 2000.

Macomb Community College logoMC

Macomb Community College

Coursework, Computer Information Systems

Completed coursework in Computer Information Systems (CIS).

LS

Lean Six Sigma

Yellow Belt Certification, Lean Six Sigma

Earned the Lean Six Sigma Yellow Belt certification.

AXELOS logoAX

AXELOS

ITIL V3 Foundation, IT Service Management

Completed ITIL V3 Foundation training.

Agile Alliance logoAA

Agile Alliance

Introduction to Agile, Agile

Completed Introduction to Agile training.

Microsoft logoMI

Microsoft

Training, SQL Server 2012

Completed training in SQL Server 2012.

Project Management Institute logoPI

Project Management Institute

PMP Certification Training, Project Management

Completed PMP Certification Training.

Wayne State University logoWU

Wayne State University

Bachelor's degree, Electric & Computer Engineering

1992 - 1995

Studied Electric and Computer Engineering at Wayne State University from 1992 to 1995.

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

120k+ USD

Job categories

IT Asset ManagerBusiness Intelligence Analyst
Business Analyst
Project Manager

Skills

IT Asset Management
Software License Management
IT Lifecycle Management
Business intelligence reportingProject ManagementRequirements GatheringData AnalysisSQLDashboard Development
Reporting
Data Validation
ITIL V3 Or V4 Foundation
ISO 9000 Conformance Reporting
Lean Six SigmaExcel

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