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Muzaffar ShahMS
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Muzaffar Shah

@muzaffarshah

IT Assets and License Manager at Mercedes-Benz Research & Development North America Inc., managing IT asset lifecycles and software license reporting.

United States
Message

At Mercedes-Benz Research & Development North America Inc., I define, implement, and maintain solutions for IT equipment asset documentation and lifecycle management. I also maintain software license management services and reporting.

At Insight Global, supporting Quicken Loans (In-House Realty), I worked with business leaders to identify reporting needs and provided Excel-based statistical analysis, dashboards, and ad hoc SQL reporting.

At Hewlett-Packard, I developed and maintained metrics dashboards and comparison tools for invoicing and exception reporting. I also worked with SQL data validation and assisted with the Remedy-to-ServiceNow migration project.

Earlier, I worked on asset management and business analysis for clients including General Motors Corporation, supporting asset audits, data repositories, reporting, and process deployment. My background also includes seven years of retail business management experience at Taylor Gas & Go Inc.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MC

Macomb Community College

Associate's degree, Business Management

1993 - 1996

Studied Business Management at Macomb Community College from 1993 to 1996.

WU

Wayne State University

Bachelor's degree, Electric & Computer Engineering

1992 - 1995

Studied Electric and Computer Engineering at Wayne State University from 1992 to 1995.

OU

Oracle University

Training, Oracle Developer 2000

Completed training in Oracle Developer 2000.

CO

CompTIA

A+ Certification, Computer Hardware

Earned the Computer Hardware A+ certification.

MI

Microsoft

Training, SQL Server 2012

Completed training in SQL Server 2012.

MC

Macomb Community College

Coursework, Computer Information Systems

Completed coursework in Computer Information Systems (CIS).

LS

Lean Six Sigma

Yellow Belt Certification, Lean Six Sigma

Earned the Lean Six Sigma Yellow Belt certification.

AX

AXELOS

ITIL V3 Foundation, IT Service Management

Completed ITIL V3 Foundation training.

PI

Project Management Institute

PMP Certification Training, Project Management

Completed PMP Certification Training.

AA

Agile Alliance

Introduction to Agile, Agile

Completed Introduction to Agile training.

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