nirman karki

I've supported Huskies Dining and Chartwells at St. Cloud State University by maintaining software inventory, licensing, vendor contract, CRM, marketing, and operational records used for budgeting, compliance, and cost reporting.

I manage ServiceNow and Jira tickets from intake through resolution, providing technical support and rollout training for more than 200 campus stakeholders. Using SQL, Excel Power Query, PivotTables, and XLOOKUP, I identify data discrepancies and produce reconciliation reports for cost comparisons and vendor accountability.

I build Power BI dashboards with DAX measures and KPI cards that turn asset and operational data into reporting for sales, operations, and finance teams. My workflow documentation in Visio and Lucidchart identified savings opportunities and contributed to a 152% increase in audience impressions.

I'm eager to grow in IT Asset Management and Software Asset Management while bringing organized documentation, stakeholder communication, vendor coordination, and data-driven reporting to a fast-paced remote team.