Muyiwa AyinlaMA
Open to opportunities

Muyiwa Ayinla

@muyiwaayinla

IT professional with multiple certifications and strong tech experience.

United Kingdom

What I'm looking for

I am looking for a role that fosters collaboration, strategic initiatives, and career growth.

Dynamic and results-driven IT Specialist with over 6 years of experience in cybersecurity, IT support, and network engineering. Skilled in assessing security environments, mitigating vulnerabilities, and ensuring compliance with standards like ISO 27001 and GDPR. Proven track record in providing technical support, managing security incidents, and enhancing IT infrastructures.

Currently serving as a Senior IT Technician at Amazon, I excel in diagnosing complex technical issues across macOS, Linux, and Windows, achieving a 98% SLA compliance rate. I have successfully designed network optimization strategies that improved performance by 25% and reduced security risks by 30% through effective vulnerability management.

My expertise includes vulnerability assessment and penetration testing using tools such as Nessus and Wireshark, as well as compliance auditing. I am adept at building strong client relationships and delivering tailored cybersecurity solutions, along with conducting technical training to elevate user awareness.

With a solid foundation in IT infrastructure—covering operating systems, networking, and cloud services—I’m eager to leverage my technical acumen and advisory capabilities to contribute to organizational security excellence.

Experience

Work history, roles, and key accomplishments

Amazon UK Services Ltd. logoAL
Current

Senior IT Technician

Oct 2022 - Present (2 years 8 months)

Diagnosed and resolved complex technical issues across macOS, Linux, and Windows, achieving a 98% SLA compliance rate. Designed network optimization strategies that improved performance by 25% in a warehouse environment. Conducted vulnerability assessments using Nessus and Wireshark, implementing patch management to reduce security risks by 30%.

II

2nd line IT support Specialist

ISG Technologies inc

Apr 2017 - Nov 2022 (5 years 7 months)


• Security Compliance: Conducted audits and assessments ensuring ISO 27001 and GDPR compliance.
• Remote Work Security: Secured remote work environments for over 200 employees with VPN, firewall rules, multi-factor authentication, and customized VPN profiles.
• Network Issue Resolution: Resolved advanced network issues with a 90% first-call resolution rate.

Education

Degrees, certifications, and relevant coursework

UI

University of Ibadan

Master of Science, Wood Energy and Environmental Engineering

2016 - 2018

Pursued a Master of Science in Wood Energy and Environmental Engineering, emphasizing sustainable energy solutions and environmental impact assessments.

UI

University of Ilorin

Bachelor of Engineering, Agricultural and Biosystems Engineering

2010 - 2014

Completed a Bachelor of Engineering in Agricultural and Biosystems Engineering, focusing on the application of engineering principles to agricultural production and processing.

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